The New South Wales rail network is one of the world's most complex. It involves the operation of approximately 2,300 services to carry over 900,000 passengers to and from 302 stations daily. The radial nature of the network itself makes the task of moving this number of people to and from work a real challenge.

Every day CityRail operates a fleet of more than 1,500 carriages over 2,060kms of track controlled by over 2,500 signals. With an operation this size, isolated problems are inevitable but we try to minimise them through regular maintenance and performance management.

We monitor our performance closely and will keep you up-to-date about how we are performing against our targets. CityRail aims to ensure that, on average at least 99 out of every 100 peak services run; and at least 92 out of every 100 peak services arrive within 5 minutes of their scheduled arrival time (6 minutes for Intercity services).

See Our performance for more details.