CityRail welcomes customers with special needs and is committed to providing a
service which everyone can use.
At this stage 29 per cent of CityRail stations are wheelchair accessible. We are
continuing to upgrade stations to improve access. All new stations and trains
are designed to maximise functional accessibility for passengers with disabilities.
The accessible features of our stations are listed in the brochure Accessing
CityRail, which is available at staffed stations and on our website.
If you intend to travel by train and require assistance to board safely, we
recommend you telephone the station you wish to depart from prior to your journey
so we can:
inform you if the stations you wish to travel to and from are accessible
